Endeca MDEX Plugin – for New Relic by Spark::red

It has been few weeks since the launch of new plugin released by Spark::red for the Oracle Endeca MDEX engine on New Relic platform. Here comes the excitement – I’ve already tried and used Splunk APP “Oracle Endeca Guided Search”, hence was wondering what would it be like to see MDEX performance/numbers on New Relic […]

Multi-Channel/Omni Personalization Questionnaire

In this article we are going to look @ series of questions broadly categorized into strategy, implementation, and operations – that can help you understand your organization’s position with respect to personalized customer experience. STRATEGY / VISION / ORGANIZATION Is personalization something that is considered important within your organization? Does it have Organizational Leadership commitment? […]